| AUSTRAROMA Australian essential oils, aromatherapy cosmetics, and Authentic Australian Art. Manufacturer, supplier, and exporter |
SHOP
Retail and small bulk: Buy directly from our on-line shop. Please read our shop terms and conditions below on this page and visit our
store at
http://stores.ebay.com.au/AUSTRAROMA
USA CUSTOMERS may purchase our products locally here
Contracts and large bulk orders: mail to sales@austraroma.com.au
ON-LINE AUSTRAROMA SHOP
TERMS AND CONDITIONS
Payment and shipment terms vary for Australian and International customers and may vary on individual items.
Below we describe our terms and conditions in details for International and Australian customers separately.
TERMS AND CONDITIONS FOR AUSTRALIAN CUSTOMERS:
We feel proud to sell the top quality Austraroma products directly to Australian customers at very affordable prices. Some auction prices
in our on-line shop may be below the nominal cost of the product to attract attention of our potential customers.
Payment methods: We accept direct deposit to the Bank, personal cheques, bank cheques, money orders, PayPal.
Payment by credit cards is accepted via Paypal.
For more information about Paypal visit www.paypal.com
GST and hidden costs: All our prices are GST inclusive. There are no hidden costs.
Postage, packaging and insurance: To insure fast and reliable shipping service we send all
parcels by Registered Post and insured for up to AUD 100.00. The final TOTAL price to pay consists on product price + postage costs.
Postage cost always exceeds Australian Post fee, attached to the parcel, because it also includes the cost of registered Post stamp
(insurance) and padded bag (or shipping box).
When possible, we send parcel the same business day (allow 3 business days) upon receipt of payment and email Registered Post
number to the customer immediately after the parcel is send out. Please note that we are not directly liable for items lost in the post, but
if it'll happened, we will work closely with our customer, helping to investigate/track/find or get refund from insurance if Registered Post
item is lost in postage.
We pay extra attention to packaging. Australian Aboriginal Art OIL BURNERS are wrapped properly in bubble wrap and then packed in
individual corrugated carton boxes; essential oils in quantity 1-5 we pack in small bags and then – in Australia Post Padded bag;
essential oils in quantity 6, 12, 18 etc are packed in 6 Bottles storage/shipping cartons. All essential oils are sealed and double
checked before shipping.
Customer service & return policy: Money back guarantee if the products not as described. Item must not be used and be returned within
7 Days. Buyer pays all shipping and handling costs. Refund will be given as: Money Back.
TERMS AND CONDITIONS FOR INTERNATIONAL CUSTOMERS:
AUSTRAROMA is an export oriented business, specialised in delightful range of rare Australian essential oils that we source directly
from different Australian plantations and Australian wild bushes. We like to make your business or aromatherapy experience
successful, and offer low risk comfortable systems of payments and delivery to our customers.
Payment methods: For retail and small bulk transactions we only accept PayPal as the most comfortable (simply
FAST), reliable (Paypal team is an independent intermediate party involved to double check every transaction), and cost effective (no
entry and exit Bank fees, and no currency conversion Bank fees ) method for both parties.
Store ship-to locations: Worldwide. We ship with confidence to USA.
Sales taxes and hidden costs: There are no additional Australian taxes and no hidden costs in our
shipping prices. Customs declaration and Insurance forms processing fees are included in the final Postage and handling fee. The
final TOTAL price to pay consists on product price + shipment + insurance costs + packaging and handling fee. However, depending of
country, you may be required by your local authorities to pay customs (and other) taxes for some imported items. If you are not sure, we
recommend you to double check this issue and find out all additional requirements for import of essential oils and especially Aboriginal
art beforehand.
Postage, packaging and insurance: Mostly we ship products via Australia Post www.auspost.
com.au Some essential oils need to be shipped via FedEx www.fedex.com.au Australia national FedEx line at 132 610 (extension 5 for
quotes). Please contact us to check the postage cost before bidding, because shipment cost may exceed product cost for international
buyers unless you purchase more products and combine shipping cost. Ask us a question about the best shipping option for your
order to your destination.
We pay extra attention to packaging. Australian Aboriginal Art OIL BURNERS are wrapped in bubble wrap and then packed in individual
corrugated carton boxes; essential oils in quantity 1-5 we pack in small bags and then – in Australia Post Padded bag; essential oils in
quantity 6, 12, 18 etc are packed in 6Bottles storage/shipping cartons. All essential oils are brand new, sealed and double checked
before shipping.
All international parcels must be insured, and when possible we email insurance number to the customer immediately after the parcel
is send out. Insurance cost $7.50 for the first $100 or part thereof, plus $2 for every additional $100 or part thereof.
Please note that we are not directly liable for items lost in the post, but we will work closely with our customer, helping to
investigate/track/find or get refund from insurance if insured item is lost in postage.
Please note that postage cost, displayed in the item description exceeds Australia Post fee you will find on the parcel, because of
additional cost components like insurance, and packaging material, like padded bags or Boxes.
Customer service & return policy: Money back guarantee if the products not as described. Item
must not be used and be returned within 14 Days. Buyer pays all shipping and handling costs. Refund will be given as: Money Back.
AUSTRAROMA SHOP
Retail and small bulk: Buy directly from our on-line shop. Please read our shop terms and conditions below on this page and visit our
store at
http://stores.ebay.com.au/AUSTRAROMA
USA CUSTOMERS may purchase our products locally here
Contracts and large bulk orders: mail to sales@austraroma.com.au
ON-LINE AUSTRAROMA SHOP
TERMS AND CONDITIONS
Payment and shipment terms vary for Australian and International customers and may vary on individual items.
Below we describe our terms and conditions in details for International and Australian customers separately.
TERMS AND CONDITIONS FOR AUSTRALIAN CUSTOMERS:
We feel proud to sell the top quality Austraroma products directly to Australian customers at very affordable prices. Some auction prices
in our on-line shop may be below the nominal cost of the product to attract attention of our potential customers.
Payment methods: We accept direct deposit to the Bank, personal cheques, bank cheques, money orders, PayPal.
Payment by credit cards is accepted via Paypal.
For more information about Paypal visit www.paypal.com
GST and hidden costs: All our prices are GST inclusive. There are no hidden costs.
Postage, packaging and insurance: To insure fast and reliable shipping service we send all
parcels by Registered Post and insured for up to AUD 100.00. The final TOTAL price to pay consists on product price + postage costs.
Postage cost always exceeds Australian Post fee, attached to the parcel, because it also includes the cost of registered Post stamp
(insurance) and padded bag (or shipping box).
When possible, we send parcel the same business day (allow 3 business days) upon receipt of payment and email Registered Post
number to the customer immediately after the parcel is send out. Please note that we are not directly liable for items lost in the post, but
if it'll happened, we will work closely with our customer, helping to investigate/track/find or get refund from insurance if Registered Post
item is lost in postage.
We pay extra attention to packaging. Australian Aboriginal Art OIL BURNERS are wrapped properly in bubble wrap and then packed in
individual corrugated carton boxes; essential oils in quantity 1-5 we pack in small bags and then – in Australia Post Padded bag;
essential oils in quantity 6, 12, 18 etc are packed in 6 Bottles storage/shipping cartons. All essential oils are sealed and double
checked before shipping.
Customer service & return policy: Money back guarantee if the products not as described. Item must not be used and be returned within
7 Days. Buyer pays all shipping and handling costs. Refund will be given as: Money Back.
TERMS AND CONDITIONS FOR INTERNATIONAL CUSTOMERS:
AUSTRAROMA is an export oriented business, specialised in delightful range of rare Australian essential oils that we source directly
from different Australian plantations and Australian wild bushes. We like to make your business or aromatherapy experience
successful, and offer low risk comfortable systems of payments and delivery to our customers.
Payment methods: For retail and small bulk transactions we only accept PayPal as the most comfortable (simply
FAST), reliable (Paypal team is an independent intermediate party involved to double check every transaction), and cost effective (no
entry and exit Bank fees, and no currency conversion Bank fees ) method for both parties.
Store ship-to locations: Worldwide. We ship with confidence to USA.
Sales taxes and hidden costs: There are no additional Australian taxes and no hidden costs in our
shipping prices. Customs declaration and Insurance forms processing fees are included in the final Postage and handling fee. The
final TOTAL price to pay consists on product price + shipment + insurance costs + packaging and handling fee. However, depending of
country, you may be required by your local authorities to pay customs (and other) taxes for some imported items. If you are not sure, we
recommend you to double check this issue and find out all additional requirements for import of essential oils and especially Aboriginal
art beforehand.
Postage, packaging and insurance: Mostly we ship products via Australia Post www.auspost.
com.au Some essential oils need to be shipped via FedEx www.fedex.com.au Australia national FedEx line at 132 610 (extension 5 for
quotes). Please contact us to check the postage cost before bidding, because shipment cost may exceed product cost for international
buyers unless you purchase more products and combine shipping cost. Ask us a question about the best shipping option for your
order to your destination.
We pay extra attention to packaging. Australian Aboriginal Art OIL BURNERS are wrapped in bubble wrap and then packed in individual
corrugated carton boxes; essential oils in quantity 1-5 we pack in small bags and then – in Australia Post Padded bag; essential oils in
quantity 6, 12, 18 etc are packed in 6Bottles storage/shipping cartons. All essential oils are brand new, sealed and double checked
before shipping.
All international parcels must be insured, and when possible we email insurance number to the customer immediately after the parcel
is send out. Insurance cost $7.50 for the first $100 or part thereof, plus $2 for every additional $100 or part thereof.
Please note that we are not directly liable for items lost in the post, but we will work closely with our customer, helping to
investigate/track/find or get refund from insurance if insured item is lost in postage.
Please note that postage cost, displayed in the item description exceeds Australia Post fee you will find on the parcel, because of
additional cost components like insurance, and packaging material, like padded bags or Boxes.
Customer service & return policy: Money back guarantee if the products not as described. Item
must not be used and be returned within 14 Days. Buyer pays all shipping and handling costs. Refund will be given as: Money Back.
AUSTRAROMA SHOP
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